Business Continuity Management ("BCM")


Business Continuity Management

is defined as
“a holistic management process that identifies potential impacts which threaten an organisation and provides a framework for building resilience and the capability for an effective response that safeguards the interests of its key stakeholders, reputation, brand and value creating activities.”

Business Impact Analysis (BIA)

is defined as
“The process of determining the impacts of the organisation due to interruptions to business operations or processes. The BIA should qualify and/or quantify losses as a result of such interruptions. Where possible, the loss analysis should include both business disruption (number of days) and financial impact.”

Business Continuity Plan (BC plan)
is defined as
“A clearly defined and documented operation plan that guide organisations to reduce, respond, recover, resume, restore and return to full recovery. Typically it covers key personnel, resources, services and actions required to ensure critical business functions can continue within planned levels of disruption.


See Video
Video BCM-101 (please apply)
National BCM Programme
(download)